PLEASE READ BELOW BEFORE CONTACTING US:
We ask that you review our Shipping Policy, Refund Policy and/or our FAQ, as the answers to most questions or concerns can be found in these resources.
Be advised, our postal service provider often updates the tracking until the package arrives locally for delivery (It will say either "Label Created" or more commonly "Pre-Shipment - Origin Post is Preparing Shipment"). Orders are shipped from one of our national and international warehouses in Florida, California, Germany, or Asia. We offer flat rate standard shipping at a low cost but it truly is standard.
If you cannot find the answer to your questions or concerns in the above resources then please contact us using the form below and be as detailed as possible if your inquiry relates an order, and include your order number and email you used to place the order. We will do our best to reply within a timely manner.