Once an order is placed, we have a grace period of 24 hours to change your order (size, color, address, cancellation, etc.). During this time, we urge you to contact us IMMEDIATELY. Once 24 hours has passed, your order begins processing and we can no longer make changes, NO EXCEPTIONS.
Once you've placed your order, you will be directed to an order confirmation message, which will contain your order number. We will also send you an email to confirm your order has been placed, this information could take up to 30 minutes to arrive in your inbox! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you.
Yes! You can have your parcel delivered to another address. If you choose to have your parcel delivered to you at work, always make sure you put the name of the company or organization in the address field, as well as the contact name to ensure your parcel is successfully delivered.